Patient Resources

Will my treatment be covered by insurance?

Physical Therapy is a benefit covered under most health insurance plans and Onsite Therapy is contracted with certain insurance companies. Please contact us if you have any questions about insurance coverage and your insurance benefits. We are also able to bill your auto insurance or worker’s compensation claim.

Do I need a physician referral before receiving treatment?

Ohio allows Direct Access which means you do not need a physician referral to come to Onsite Therapy and start feeling better today. The exception is that there are a few insurance companies, namely Medicare, who do require a referral for insurance reimbursement. Don’t let that stop you from calling our office to get more information.

What should I wear to my treatment sessions?

Comfortable athletic type clothing that allows for easy access to your injury site and allows you to easily move about is going to be your best bet. Tank tops or loose fitting T-shirts are best for upper body injuries and shorts are best for lower body injuries.

What should I bring to my first physical therapy visit?

You will want to bring an ID, your insurance card (if we are billing your Insurance), comfortable clothes (see above), required intake forms, any pertinent medical records you want us to review, and your physician’s referral (if you have one). Of course, bring your questions and goals to discuss with your PT.

What should I expect during my first physical therapy visit?

A typical first visit will include an evaluation to determine the source and cause of your injury/pain. We will develop a plan to get you healthy, begin treatment that will likely include a combination of manual therapy, exercise, education, and modalities.

How often will I need to come to physical therapy?

The frequency and duration of physical therapy will greatly depend on your goal and your condition. This could be just a few visits or for more complex conditions as many as 12 visits or more. At your first visit you and your physical therapist will determine a plan based on your condition and goals.

How long should I allow for my appointments?

For the first treatment, we recommend you allow about an hour and a half to complete paperwork and orientation. For follow up appointments you should allow 45 to 60 minutes.

Insurance/Billing Information

Onsite Therapy is an in-network provider with a variety of insurance companies and we are continually working to expand our insurance enrollment list to allow the most options for our patients.

We accept nearly all major insurance plans including:

  • Aetna
  • Aetna Medicare
  • Anthem Blue Cross Blue Shield
  • Anthem Medicare
  • AultCare
  • Humana
  • Medical Mutual
  • Medicare
  • Medicaid Ohio
  • Molina
  • Ohio Bureau of Workers Compensation
  • Primetime
  • Self Pay
  • SummaCare
  • The Health Plan
  • United Health Care

We also accept many other plan on an out of network basis. Call for details

New Patient?

To download our new patient form, click the link below.

New Patient Form >

Did You Know?

When running, you can exert forces up to 4 times your body weight.

Make An Appointment

Onsite Therapy Solutions, LLC
1801 Smucker Rd
Orrville, OH 44667

(330) 685-3220

Independently owned and operated in Orrville, OH.


Let's talk!

11 + 7 =

Find Us

Onsite Therapy Solutions, LLC
1801 Smucker Rd
Orrville, OH 44667

(330) 685-3220


Our Hours

Monday: 7am-6pm
Tuesday: 7am-5pm
Wednesday: 7am-6pm
Thursday: 7am-5pm
Friday: 9am-3pm*
Saturday: Closed
Sunday: Closed
*Later Appointments Available By Request